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Sven Schönemann

How do I access CATI?

What can I do if I can’t sign in to my account? The steps below will show you how to login to CATI.

All DB group members are authorized to access information on CATI. However, please note that you cannot login before your iMan request for access to CATI has been approved.

iMan, the identity tool of DB Group, allows realtime controlling of user accesses and offers an overview of all users of IT Resources of the DB Group. Please find further information on the iMan website.

Non-BKU users, please visit the iMan website (available in German only) for additional information.

How to apply for CATI access via iMan:

Step 1A (for BKU Users) - Logon with DB User

All BKU users can logon to the iMan application by using their DB User credentials.

Step 1B (for SIMS User) - Activation DB User (if not already done)

Currently, registration in iMan is only possible with a DB user. You can request this via the IT Service Desk.

  • Contact the DB Systel Helpdesk by phone: +49 361 430 8200 or via eMail db.systel.helpdesk@deutschebahn.com
  • DB Systel hast to create a ticket to define a DB User (important for helpdesk: ticket has to forward to group L2_WS-WUS)
  • You will receive a system mail with your personal logon credentioals at a later time
    • With stored mobile phone number: Independent creation of a one-time password via the DB Systel service portal (db.de/password), which can then be changed there.
    • Without stored mobile phone number: one-time password by letter, which can then be changed in the DB Systel service portal (db.de/password)

Note for SIMS users: If you are not yet a beneficiary of iMan, please activate iMan in your SIMS account first. For more detailed information, please contact your SIMS helpdesk.

Step 2 – Submit an iMan Request

Apply for your access to CATI via iMan according to this description.

Please find step-by-step instructions (from login to submitting a request) in the taps below.

  1. Login in iMan


  2. Open iMan – Main Menu


  3. Submit a new Request


  4. Insert
    (a) IT Ressource: Key 00000816
    (b) Request type: Set-up
    (c) Account type: User Account
    (d) Beneficiaries: < yourself >
    (e) Comment of further request details (free)
    (f) Role ID < 18445 with newsletter or 18447 without newsletter >
    (g) Forward to: < your personal supervisor >


  5. Click Save

  6. If necessary, register in CATI for the newsletter after receiving your access data (unless role 18443 has been deposited in the iMan application)

  1. Login in iMan


  2. Open iMan – My to-do list


    and click the open request


  3. Click Forward/Approve


  4. Select the G2-Approver G2 CATI / 2.Genehmiger CATI


  5. Click Forward to / Approve

Step 3 – Completion of iMan Workflows

After you have sent your request for CATI access, you have to wait until the 1st as well as the 2nd approver accept your iMan request. The system administrator will then proceed with final steps in iMan. After your user account has been created, the iMan request is closed.

Note: You can view the processing status of a request in iMan at any time. Please visit the iMan website for further information.

Schritt 4 – Email confirmation

After your CATI account has been activated, you will receive a confirmation email with an access link and user account information.

In case you cannot login to the newly created user account, please contact cati.team@deutschebahn.com.